Certified Dietary Manager (CDM) Practice Exam

A long-term employee repeatedly ignores direction from a new supervisor. This problem is most likely due to:

1. Lack of disciplinary actions

2. Poor communication between the two

3. A change in the employee's personal life

4. The employee being untrainable

The correct answer is: Poor communication between the two

The other options, A, C, and D, are not as likely to be the cause because they are not specific to the situation. While lack of disciplinary actions could contribute to the employee's behavior, it is not the primary reason and could also be addressed by the supervisor. A change in the employee's personal life could potentially impact their behavior, but it is not directly related to the issue of ignoring direction from the new supervisor. The statement "the employee being untrainable" is also not a valid explanation as it suggests a personality or inherent flaw in the employee, rather than a specific reason for their behavior. Poor communication between the two is the most likely cause as it directly relates to the dynamic between the long-term employee and the new supervisor. This can create confusion, misunderstandings, and ultimately lead to the employee ignoring direction from the supervisor.