Certified Dietary Manager (CDM) Practice Exam

What is the best way to prepare staff for a survey?

1. Schedule monthly meetings where survey concerns are part of each agenda

2. Conduct surprise surveys for staff feedback

3. Ignore survey preparation as it is unnecessary

4. Provide a written survey with no prior notice

The correct answer is: Schedule monthly meetings where survey concerns are part of each agenda

Scheduling monthly meetings where survey concerns are part of each agenda is the best way to prepare staff for a survey because it allows for open communication, discussion of any concerns or questions staff may have, and provides an opportunity for staff to understand the importance of the survey process. This approach helps in creating a transparent and informed environment leading up to the survey, which can ultimately improve staff readiness and performance during the actual survey process. The other options are incorrect: - Conducting surprise surveys for staff feedback might create unnecessary stress and anxiety among staff, which can lead to inaccurate or unrepresentative responses. - Ignoring survey preparation as unnecessary can result in staff feeling uninformed and unprepared, potentially leading to suboptimal survey results. - Providing a written survey with no prior notice can catch staff off guard, not allowing them the opportunity to prepare or ask questions about the survey, which can impact the quality of responses.